Nexus surveys Metro customers throughout the year, measuring levels of satisfaction with various aspects of the service. Due to seasonality, it is advised that comparisons be made against the same month.
Metro Customer Satisfaction
Results from the Metro Customer Satisfaction Survey
Transport
Metro
Newcastle
North Tyneside
South Tyneside
Durham
Gateshead
Sunderland
Northumberland
Metro Customer Satisfaction
- Last updated {{:: '2022-04-06T00:00:00.000+01:00' | date: 'dd/MM/yyyy' }}
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Source: Nexus
Metro Satisfaction (Staff Availability)
Last updated
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Nexus
Metro Satisfaction (Staff Availability)
Metro Satisfaction (Security)
Last updated
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Published by
Nexus
Metro Satisfaction (Security)
Metro Satisfaction (Cleanliness)
Last updated
{{:: '2022-08-09T10:02:46.000+01:00' | date: 'dd/MM/yyyy' }}
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Nexus
Metro Satisfaction (Cleanliness)
Metro Satisfaction (Ticketing)
Last updated
{{:: '2022-08-09T10:06:27.000+01:00' | date: 'dd/MM/yyyy' }}
Published by
Nexus
Metro Satisfaction (Ticketing)
Metro Satisfaction (Station Equipment)
Last updated
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Published by
Nexus
Metro Satisfaction (Station Equipment)
Metro Satisfaction (Information)
Last updated
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