UKSPF Volunteering & Social Action Project, Final Evaluation

A summary of the UKSPF Volunteering & Social Action Final Evaluation Report conducted by Goodlabs

Evaluation
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A summary of the final evaluation of the UKSPF Volunteering & Social Action Project.

This evaluation summarises impact and learning from Phase 2 of the UKSPF Volunteering & Social Action Project, delivered across Newcastle, North Tyneside and Northumberland. The programme aimed to expand volunteering opportunities, strengthen the VCSE sector, and support people facing barriers to move from inactivity and isolation into community and economic participation.

Funded by:

NECA and UK Gov logo

Evaluation conducted by:

Goodlabs logo

Overarching summary

331

new volunteer opportunities supported

The project exceeded its target (200), expanding opportunities across the region

312

volunteer roles filled

Around 94% of roles supported were filled, showing strong conversion into active participation.

173

organisations supported

More VCSE organisations than planned received non-financial support to strengthen capacity.

293

people engaged in training

High-speed training continued to attract strong demand and engagement

 

 

The evaluation finds that the programme delivered strong outcomes for individuals, organisations and communities, exceeding most output targets and demonstrating continued demand for volunteering support. 

The project combined activity to expand volunteering opportunities, provide training, strengthen VCSE organisations, and deliver social action. This enabled both wide reach and meaningful impact, particularly where individuals built confidence, skills and social connections through participation. 

A key strength was the increasing focus on targeted inclusion, with partners working more intentionally with young people, economically inactive residents and underrepresented groups. Volunteering supported movement from inactivity and isolation toward involvement and integration, often acting as an early-stage step toward wider participation. 

Support to VCSE organisations remained central, improving governance, volunteer systems and organisational confidence. This strengthened the foundations for sustainable volunteering activity across the region.

Overall, the programme demonstrates that supported volunteering is an effective activation mechanism, with potential to support employability under the right conditions. However, stronger tracking of progression outcomes is needed to fully evidence long-term impact.

 

Headlines

Strong delivery and increased intensity across Phase 2

Most outputs were delivered above target, with increased delivery intensity compared to Phase 1 in several areas.

Volunteering enabled movement from inactivity to participation

The programme consistently supported individuals to re-engage with structured activity, improving confidence, routine and social connection.

Targeted inclusion strengthened in Phase 2

Partners worked more deliberately with priority groups, including economically inactive residents and underrepresented communities.

VCSE organisations strengthened as delivery infrastructure

Non-financial support improved governance, volunteer systems and organisational resilience.

Volunteering shows potential as a pathway to employment

There is evidence of progression into work in some cases, though outcomes depend on context and are not consistently tracked.

Key findings

The project exceeded targets across most delivery indicators, demonstrating strong demand for volunteering opportunities and support. Significant overperformance was seen in volunteer roles supported, community events, and engagement with organisations and training. 

Activity was delivered at scale, alongside more intensive support to organisations, strengthening their ability to recruit and support volunteers. This combination improved both the availability of opportunities and the likelihood that roles were successfully filled.

The strongest and most consistent impact was social activation, with participants moving from isolation into structured participation, often gaining confidence, routine and a sense of purpose. 

However, while outputs and initial participation are well evidenced, tracking of longer-term outcomes, particularly progression into employment. remains limited. Overall, the findings show the programme was highly effective in delivery and engagement, with scope to strengthen outcome tracking to better understand sustained impact.

Output and Outcome Achievement

Case studies

V’s journey back into employment

V’s journey back into employment

After experiencing mental health challenges and a period out of work, V joined a smartphone photography volunteering group through NCVA. The project provided a clear purpose, social connections and a supportive environment, helping to rebuild confidence and routine.

Through taking part in group activities and working towards a public exhibition, V developed new skills, met like-minded people and re-engaged with their community. This experience led to further volunteering opportunities, and ultimately supported a return to full-time employment.

Volunteering supporting recovery

Volunteering supporting recovery

After connecting with a recovery service, T began exploring volunteering as a way to rebuild confidence. A placement at Ouseburn Farm provided a supportive, hands-on environment, where she took part in activities such as animal care and tree planting.

The experience helped T reconnect with others and begin rebuilding routine and confidence. Having had a positive start, she is now looking to continue volunteering and has expressed interest in supporting others with additional needs, showing early progression into a more active and contributing role.

Finding new purpose after a stroke

Finding new purpose after a stroke

Following a stroke that left him socially isolated, D was supported into a volunteer role aligned with his previous skills and tailored to his access needs. Adjustments enabled him to contribute in a flexible office-based role, helping restore routine and a sense of purpose.

Through volunteering, D regained confidence and reconnected with his community, while also supporting the host organisation’s administrative capacity. This example shows how supported volunteering can enable meaningful re-engagement for people facing health-related barriers, even where a return to employment is not immediately possible.

 

Conclusions

The evaluation concludes that supported volunteering is a credible and effective mechanism for engaging residents who are distant from the labour market. Its strongest impact lies in enabling movement into participation, confidence-building and social connection.

The programme also demonstrates the strategic role of the VCSE sector as part of the region’s social and economic infrastructure. Continued investment and stronger integration with employment systems could enhance long-term outcomes.

Recommendations

Key recommendations focus on strengthening the system around volunteering:

  • Recognise the VCSE sector as core employment infrastructure
  • Formalise clearer progression pathways to skills and employment
  • Improve data sharing and tracking of volunteer outcomes
  • Strengthen two-way communication between strategic and delivery partners
  • Sustain investment in VCSE capacity and infrastructure
 

What the evaluation tells us works

The evaluation highlights several key lessons:

  • Supported volunteering enables social activation by building confidence, routine and connection
  • Low-barrier entry points and relational support help engage those facing complex barriers
  • Stronger organisations lead to stronger participation outcomes
  • Targeted outreach improves inclusion without reducing overall reach
  • Progression to employment is possible but conditional, depending on role design, support and follow-up