Participant feedback
The evaluation contains specific feedback from Challenge North Tyne participants.
Several clear benefits were seen. In the short term, participants developed new collaborations or partnerships, developed new knowledge and insight which helped business management and increased their confidence in innovating. Looking longer term, participants expected to see increased sales, reduced costs and increased profit.
The initial Stage 1 grant of £5,000 appears to have been an important attractor to the programme, as well as allowing participating businesses to explore open innovation and challenge-led innovation.
Others mentioned the importance of skills and knowledge development, including on the Accelerator programme and through exposure to peers, ‘knowledge holders’ and intermediaries, as important to improving business processes.
Additional benefits included the identification of market opportunities, the collaborations established, private sector investment leveraged and growth in open, collaborative mindsets.
The programme itself, and its alignment with the North of Tyne Combined Authority carried some weight, and participants benefited externally from the credibility which came with it.
At the time of the evaluation, most participants were at the testing or product validation stages, rather than having a product ready for market. Further follow-up may find these solutions have successfully moved to later stages of development.
Nevertheless, the programme was considered useful in understanding the feasibility of ideas, and even where unsuccessful the ability to ‘fail fast’.
The programme’s success at bringing SMEs through these early stages - testing and development - is positive, but the evaluation notes a need to align that with the expectations of Challenge Supporters in future programmes.
Looking to the future, evaluation responses pointed towards the need for continued access to funding and advice, and support identifying collaboration opportunities.
Very few negative impacts were reported from being part of the Challenge North Tyne programme, although a number mentioned the need to focus time on the project and therefore having less time to spend elsewhere, and others mentioned difficulty finding a market for their developed solution.
The evaluation notes the steps taken by the Innovation SuperNetwork to reduce the likelihood of negative experiences, including reducing the burden on businesses when applying initially to the programme, the availability of non-matched funding, the Accelerator programme being optional, and SMEs being made aware of the potential to request a change of activity rather than stick to an innovation outcome which was not optimal.